Department of Children and Families
Abuse Hotline 1-800-962-2873

Canvas Support

If you need assistance with Online Learning or CANVAS, please visit Online Learning.

Technical Support

Technical Support is available to those who have been issued a district device.

Families in need of a device MUST contact their child's school.

If you are in need of technical support for your District supplied device, please use one of the two methods provided here.

If you have the ability to send email, please email helpdesk@hcsb.k12.fl.us, and provide the following information:
Your name
Email Address
Phone Number
Student ID number
School of Attendance
A detailed explanation of the issue you are having

If you are unable to send an email, please call (352) 797-7111. You will be prompted to leave a voicemail.
Please provide  the following information:
Your name
Phone Number
Student ID number
School of Attendance
A detailed explanation of the issue you are having

Someone will call you back to provide assistance within 24 hours.