West Hernando Middle School

One team, one goal, soaring to new heights.

Canvas Support

If you need assistance with Online Learning or CANVAS, please visit Online Learning.

Technical Support

Technical Support is available to those who have been issued a district device.

Families in need of a device MUST contact their child's school.

If you are in need of technical support for your District supplied device, please use one of the two methods provided here.

If you have the ability to send email, please email helpdesk@hcsb.k12.fl.us, and provide the following information:
Your name
Email Address
Phone Number
Student ID number
School of Attendance
A detailed explanation of the issue you are having

If you are unable to send an email, please call (352) 797-7111. You will be prompted to leave a voicemail.
Please provide the following information:
Your name
Phone Number
Student ID number
School of Attendance
A detailed explanation of the issue you are having

Someone will call you back to provide assistance within 24 hours.

Important COVID-19 Information

Student Services has collected information and mental health resources to help our students and families during this difficult time. Locate these resources by using the following links:

- COVID-19 Message from Student Services - English -

- COVID-19 Message from Student Services - Spanish -

Canvas Online Learning Information

- Canvas Course Registration Tutorial -

- WHMS Canvas Course Codes -

- Logging in to Single Sign On and Installing Microsoft Office -

- Submitting Assignments in Canvas -
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- Canvas Course Registration Link -

- Canvas Login -

- Online Learning Webpage - English -

- Online Learning Webpage - Spanish -

Canvas Tutorial Videos

- Registering and Enrolling in Canvas Classes -

- How to Locate Join Codes -

- Adding an Email to Canvas -

Logging In To Loaned Computers

This information is for families that have checked out a laptop from the school:

Please take note that there is NO password to log in to the computers; simply click on Remote Learning and press Enter, leaving the password field blank. The resources needed for Canvas and any other remote learning portals should be available to students on the Remote Learning account. Thank you.

If you find that typing certain letters on the keyboard results in numbers showing up on screen instead:
Try pressing the "FN" key at the bottom left of the keyboard and the "Home" key at the top right at the same time. This should take the computer out of the mode that it was in that was causing the change from letters to numbers.

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Offer for Free Access to Spectrum Broadband and Wi-Fi
for 60 Days for New K-12 Student Households

Parents - please see this important offer from Charter Communications for
free access to Spectrum Broadband and Wi-Fi for 60 days
for new K-12 and college student households.

Parents must call this number to enroll: 1-844-488-8395

If interested, please call soon!

- Link To Article - Please Refer to for Further Information -

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COVID-19 Message from Student Services - English

COVID-19 Message from Student Services - Spanish

Comments (-1)