Behavioral Health Benefits
Behavioral health services are available to all permanent employees of the Hernando County School District and their eligible dependents. To ensure that assistance is available for everyone, the District contracted with two companies - BayCare Behavioral Health an Employee Assistance Program and New Directions Behavioral Health (NDBH) via Florida Blue. The following is a summarized benefit and eligibility explanation for each plan.
Who Can Participate? BayCare is the District’s Employee Assistance Program which provides behavioral health services to employees and eligible dependents that DO NOT participate in the Hernando County School District’s group health plan.
BayCare Behavioral Health an Employee Assistance Program
How Can I Request Services? To obtain services under BayCare Behavioral Health call 1-800-878-5470.
New Directions Behavioral Health
Who Can Participate? New Directions Behavioral Health is NOT an Employee Assistance Program, it is a behavioral health care company that offers Mental Health and Substance Abuse benefits via Florida Blue. Therefore, NDBH provides services for Florida Blue Members ONLY.
How Can I Request Services? To obtain services under NDBH call 1-866-287-9569. For an URGENT referral press option #1, all others press option #2. Inform the representative that you are a Florida Blue member. You can also visit www.ndbh.com to locate providers. Call the participating provider to make an appointment. You can use up to 8 outpatient visits before an authorization is required. To obtain an authorization, the provider must submit a treatment plan and a request for additional visits.